About us

Our organisation today

Today we are a financial services organisation of nearly 40,000 people, more than 1800 branches and service centres, and more than 450,000 shareholders. We provide products, advice and services through our major Australian franchise and businesses in the United Kingdom, New Zealand, the United States and Asia. We are motivated to make a positive and sustainable impact in the lives of our customers and communities, and so build a business that can deliver on our goal of superior returns to shareholders.

Fast facts about the NAB Group

Employees: 38,953
Customers: 10.93 million
Branches and service centres: 1,808
ATMs: 4654
Source: NAB Annual Shareholder Review 2009

Our beliefs and behaviours

At the heart of our Group is a belief in the potential of our customers and communities, as well as each other.

This shared belief unites us, and motivates us:

• to do the right thing
• to help our customers and communities
• to realise potential

Stemming from these beliefs is a common set of behaviours that asks us to always:

• be authentic and respectful
• work together
• create value through excellence

Our beliefs and behaviours are the foundation of our culture and our brands, and guide our strategy to outperform competitors and deliver superior returns to shareholders.